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• Understand the importance of coaching in the context of their role as manager
  
• Apply effective coaching methods that will benefit both them and their team
  
• Understand what motivates them and those around them
  
• Choose the right motivational techniques for different individuals and situations
  
• Use feedback effectively to help individuals realise their potential
  
• Get positive results from both motivational and corrective feedback
  
• Plan and run successful group feedback sessions
  

Target audience

This course is designed to appeal to people at all levels, whether they manage others or wish to develop management skills as part of their personal and professional development.

Those who are new to management or are preparing to take on a management role will find that this course provides a solid basic knowledge of coaching on which to build their experience.

More experienced or senior managers will value the opportunity to spend time refreshing or developing their coaching skills.

Learning outcomes

Coaching in context