How do you explain complicated concepts and issues to colleagues or others who do not have your technical expertise?

Whether getting support for ideas from senior management or communicating critical issues to customers and non-technical colleagues, professionals in a wide range of disciplines are increasingly finding that to succeed they need to sharpen their communication skills to augment their technical expertise.The difficulty lies in the complexity of the message. Sharing the full detail of an issue risks baffling the recipient; simplifying the matter can be difficult without misleading.

Communicating Complex Ideas will enable learners to analyse the needs of their audience, to choose the appropriate form of delivery, to plan and design an effective communication and to evaluate its effectiveness.This course provides a professional process for a professional audience to develop their skills in this under emphasised area.

Audience: All staff

This course is currently in development. Click here to find out when it and other unreleased courses, will be available.

See also:
Problem Solving
Negotiation Skills
Managing from within the Team
Coaching Skills
Leadership Skills