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• Get the balance right between doing and managing
  
• Manage their time well and delegate effectively
  
• Be conscious of their responsibility as role model to the team and what it involves
  
• See how their behaviour can shape the behaviour of others
  
• Know when and how to offer help to team members
  
• Provide help to team members without taking over
  

Target audience

This course is designed to appeal to people at all levels, whether they manage others or wish to develop management skills as part of their personal and professional development.

Those who are new to management or preparing to take on a management role will find that this course provides invaluable guidance on how to approach the role of manager within a team.

More experienced or senior managers will value the opportunity to spend time brushing up on their skills and refreshing their approach to management.

Learning outcomes

Balancing personal workload