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• Interact more effectively with colleagues, customers and suppliers by developing their listening skills
  
• Deliver professional and effective presentations that engage their audience and ultimately help them achieve their objectives
  
• Plan, structure and write compelling business reports that put across their point and support their cause
  
• Increase their effectiveness by both improving their ability to understand other people's needs and developing the effectiveness with which they present their ideas
  

An annual license to Effective Communication provides an entire team with year round access to this unique learning resource.

Target audience

This course is designed to appeal to staff in all functions at all levels.

Less experienced staff may not have considered these topics before and will find significant improvements in the way they operate and in their overall effectiveness.

More experienced or senior people will value the opportunity to spend time on these critical issues discreetly.

Learning outcomes

Effective listening skills