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Whether your company is selling books, magazines, electronic or online publishing services, being able to understand your customers and what makes them want to buy your products is arguably the most important foundation of every publishing company's marketing effort. Having this knowledge can make the crucial difference between profit and loss. It can make your marketing campaigns hit the bulls-eye every time - or miss with disastrous results. Many publishers are now making a greater use of market research which means that a working knowledge of market research is essential.
This course covers all the basics, from why we need to carry out market research, what you can expect to find out, how to evaluate the findings and how to avoid common mistakes and problems. Market Research for Publishers will give the learner the confidence they need to carry out a successful market research strategy, and the practical tools to do it.
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Market Research for Publishers enables learners to:
- create competitive advantage for your organisation
- increase sales by using existing sales data
- select a market research agency
- clearly define and communicate the objectives of the research project so that it stays on track
- use market research to develop successful new products
An annual license to Market Research for Publishers provides staff with year-round access to this valuable learning resource.
Target audience
This course will appeal to sales, marketing and editorial staff.
Learning outcomes
What is market research?
What is the market?
What is a segment?
What is market research?
What are the different types of market research?
How relevant is it to publishing?
Is market research the best option?
Qualitative research
What is qualitative research?
How do I define and communicate the objectives of the research?
What are the key processes in qualitative research?
How do I get full value from focus groups - within and outside the company?
How do I monitor and assess external market research companies?
What are the key ways to act upon the findings?
Quantitative research
What is quantitative research?
What types of quantitative research are available to me?
What are the key processes of quantitative research?
Nielsen BookScan: how can I exploit the date to the full?
What other existing data can I use for publishing?
Making it work
How can I best apply market research to the different areas of my business?
Market research and customers - how does it work?
Market research and competitors - how does it work?
How can I sell the benefits of market research within my business?
How can market research help to develop new markets and products?
Additional services
Blended learning: ½ day workshops available
Train the trainer: run your own sessions with pre-prepared materials - plans, presentations and activities
Tailoring: include your examples and issues

See also:
Making Money out of Publishing
Writing Copy that Sells
Consultative Selling for Marketers
 
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