Negotiation Skills enables learners to
- Explore situations and find solutions that are acceptable to both parties
- Plan all their negotiations effectively
- Use constraints and variables to reach an acceptable conclusion for both parties
- Identify their own negotiation style to help them improve
- Handle the difficult situations and difficult people they will encounter when negotiating
- Understand and avoid some of the common traps they might come across in their negotiations
- Understand how to prepare in a way that will ensure the best result for them
- Learn when not to negotiate and say NO!
An annual license to Negotiation Skills provides an entire team with year round access to this unique learning resource.
Target audience
This course is designed to appeal to staff in all functions at all levels.
Less experienced staff may not have considered these topics before and will find significant improvements in the way they operate and in their overall effectiveness.
More experienced or senior people will value the opportunity to spend time on these critical issues discreetly.
Learning outcomes
Understanding negotiation
What is the aim of negotiation?
What is effective negotiation?
What are the principles of negotiating?
Who is involved in negotiation?
Techniques and strategies
How should I handle negotiation successfully?
What are constants and variables and how should I use them?
What are trading concessions and how do I use them?
What negotiation styles are there?
How do we come to an agreement?
What other strategies are involved?
Difficult situations
What objections might I get?
How do I handle objections?
How do I deal with an awkward negotiator?
How can I recognise and resolve conflict?
What are some of the common traps in negotiating?
When should I not negotiate?
Planning to negotiate
How do I get ready to negotiate?
How do I prepare for a successful negotiation?
How should I behave during a negotiation?
What should I do once I have come to an agreement?
Flexible learning
Learners take their own route through the topics covered in the course. They will learn at their own pace through a variety of activities designed to accommodate a range of learning styles.
Duration
3 hours
Additional services
Tailoring: Ensure this course is relevant and engaging by tailoring it to meet the needs of your professional community or company.
Peer-enriched Learning
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