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• Close agreed sales by finding solutions that are acceptable to both parties
  
• Become more confident through effective planning of negotiations
  
• Use constants and variables to reach an acceptable conclusion for both parties
  
• Identify their own negotiation style and that of their customers and adapt their behaviour to maximise their chances of success
  
• Resolve difficult situations & deal with awkward negotiators
  
• Understand and avoid some of the common traps they might come across in their negotiations
  
• Understand how to prepare in a way that will ensure they get the best results from a negotiation and keep the customer happy
  
• Learn when not to negotiate and say NO!

An annual license to Negotiation Skills for Sales People provides an entire sales team with year round access to this unique learning resource.

Target audience

This course is designed to appeal to sales people at all levels.

Less experienced sales people may not have considered these topics before and will find significant improvements in the way they operate and in their overall effectiveness.

Those who are more experienced or senior will value the opportunity to spend time on these critical issues discreetly.

Learning outcomes

Understanding negotiation