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• Manage the printer relationship effectively with clear communications, contract and standards
  
• Make the best use of existing and new suppliers in a balanced portfolio Understand the importance of the Printing Specification (Print Spec) and its part in obtaining the best deal
  
• Analyse quotes and set up and manage negotiations for price, service and quality
  
• Make contracts and agreements, set quality benchmarks and agree levels of service
  
• Assess suitability of potential suppliers and their competence to do the work
  
• Find out about the market for printers and the economics of competing businesses

Target audience

This course is designed to appeal to staff who are likely to be involved in selecting and managing printers.

Those who are new to purchasing and supplier management will find this course guides them through the key decision-points and attitudes they need to do their job successfully.

Those with more experience will value the opportunity to review their approach to managing suppliers, practise their skills and build on their experience.

Learning outcomes

Core principles