Welcome to the Spring edition of Nelson Croom’s Partners’ e-Newsletter.  The new CPD year has got off to a flying start, and we've got plenty of new courses in development to help your professionals keep up to date with essential skills. You'll find more details below about our recently published and forthcoming courses, as well as the first results from our completion questionnaires and details about getting the most from our technology. We hope that you enjoy this newsletter. Don’t forget that you can download information and resources from the Partners’ Area of the Nelson Croom website. As new courses are launched you’ll find blank product briefs and descriptions to download and use in your marketing materials. If you have any comments about the newsletter or the Partners’ Area then please do get in touch and let us know. In this issue: Membership Development Conference Course spotlight: Financial Management in Turbulent Times Coming up ... What do your learners think? Technology help CPD is becoming an increasingly important part of working life and many more associations are now looking at how they can better provide professional development services to their members. This month, Jacqui will be holding a session at the forthcoming MemNet Membership Development Conference. Taking place in Whitehall on 28th April 2010, Jacqui will be discussing the rise in CPD and providing tips on how to offer a more flexible and inclusive CPD service to your members. She will be covering how to engage members and offering advice on how to help them get the most out of your learning. If you’re interested in attending, but haven’t yet booked your place you can do so on the MemNet website.  “I like the fact that it forced me to think about why I was doing things” We’re pleased to hear that our peer-enriched learning courses are proving popular with learners, and the collection is continuing to grow with the latest addition Financial Management in Turbulent Times. This course, like the others in the suite, stimulates debate and dialogue about financial management and helps learners think through their approach to their work. In the course, learners are prompted to think through how the volatility which characterises today’s business environment and how they are, or might be, responding. If you want to know more, take a look at the course brief in our Partners’ Area.      We’ve got a number of new courses publishing in the next few months, covering topics such as the promotion and direct marketing of a professional practice, the steps involved in buying a business, managerial megatrends and financial control and the implementation and maintenance of lean methods. Looking further ahead, we’ll be publishing courses on managing professionals for results, innovation and investment appraisal. For more details of the forthcoming publishing programme, keep an eye on our website or get in touch with us.   The first results of the completion questionnaire in our accounting and finance courses are now in, and, we’re pleased to report that 93% of learners rate our courses, overall, as good or excellent. What’s more 95% would recommend the online learning to a colleague. We hope that learners will find our forthcoming courses just as useful and enjoyable, and we’ll be reporting on the results every three months. If you have the Accounting and Finance completion questionnaire you will have recently received a copy of your gateway’s results, which we hope you’ve found helpful. We’ll be reporting back with more details of learner feedback in the next issue of the partners’ newsletter.   Are you getting the most out of the technology behind your online courses? Imago is able to provide all sorts of reports about learner usage and registrations, as well as detailed tracking information on an individual learner’s progress. We’ve got a number of tips to help you find the information that you need, which you will find in the technology section of our partners’ area. We’ll also be releasing “How to” guides on the areas that our partners and clients use the most. You’ll automatically receive a copy of these from your project manager when they are released. In the meantime, if you have any questions about our technology or how to run a particular report just get in touch.   Please feel free to forward this newsletter to colleagues who may find it interesting. If you'd prefer not receive issues in the future, you can unsubscribe here (please note that this will also opt you out from Nelson Croom News and details of special offers). Registered in England under Company No. 3924989 Registered office: N307 Westminster Business Square, 1-45 Durham Street, London SE11 5JH info@nelsoncroom.co.uk www.nelsoncroom.co.uk