If you want to make sure your staff are ready for the challenges ahead, you should consider e-learning

"As the government continues to push for more ambitious efficiency targets, what exactly are the 'opportunities' that Varney cites in his report, Service Transformation: A Better Service for Citizens and Businesses, A Better Deal for Taxpayers, and what role does training and development have to play? There's no straightforward answer to that, but one thing is clear, training and development is going to be at the centre of many of these moves."